Coffee Island
Supply chain optimization
Apliconn helps Coffee Island boost responsiveness and employee efficiency by streamlining supply-chain operations
The need
Coffee Island is one of the largest coffee roasters in the country, serving eight countries, three continents and about 450 stores. It is the market leader in Greece and Cyprus and the 8th largest coffee chain in Europe.
Supply chain operations are spread across multiple locations, including a 7.000m2 distribution center at Patras, performing thousands of transactions on a daily basis. Coffee Island is also a manufacturing company, roasting and packaging its own products. It maintains a separate production unit, driven by its logistics operations and sales needs.
The continuous growth in recent years placed a tremendous pressure to the company’s operations, forcing it to seek a solution for the optimization of the entire product value chain. To overcome this challenge, Coffee Island trusted Alpiconn and chose to deploy Plantecho WMS solution.
Goals
Streamline collaboration between all departments and supply channels involved in the product life-cycle, including third-party distribution centers.
Create a unified central point of reference for all information systems deployed across the supply chain, and empower people with real time knowledge.
Optimize daily deliveries by improving staff performance, reducing the cost of operations and providing tools for better planning.
Challenges
Define unified procedures for all warehouses and create a central digital hub to gather, process and dispatch information and work orders accordingly.
Synchronize inventory requirements between B2B customer order management system, ERP system and MES with the Warehouse Management System.
Calculate optimal plan and delivery guidelines to personnel in order to minimize job execution time, based on dynamic, real-time data and inventory constrains.
Results
Transparency and traceability raised Quality Assurance standards and improved operations and planning.
Improved personnel responsiveness and performance, by minimizing the effort, actions and personnel required for processing a customer order.
Significantly increased the company’s ability to handle the continuously growing supply demands with existing human resources.
"Plantecho WMS along with Alpiconn's support and guidance, provided end-to-end management for our production and supply chain processes. Fast implementation, friendly user interface and the advanced system capabilities, are justifying our constructive cooperation on a daily basis."
Dimitris Vorris
Supply Chain Dpt. Senior Manager
Solution
Alpiconn focused on establishing a self-powered chain of information that links together all stages of the supply chain and provides employees with valuable insights and guidance. To achieve that, Alpiconn deployed a collection of services and applications that improved personnel's abilities and performance.
Plantecho Warehouse Management
- Multi-warehouse management
- Picking-packing optimization
- Detailed traceability
- Performance Analytics
Plantecho MobilitySolutions
- Real-time information feed
- Guided procedures
- Remote operation
- High availability
Plantecho OrderManagement
- Automated workflows
- Cross-site order dispatching
- Streamlined order processing
- Customer-centric processes
Back Office IntegrationServices
- End-to-end integration
- On-line connectivity
- Automated operations
- Value-added functionality
Challengingrequirements
Product codes
Branches
Orders
Transactions
Exceptional results
Performance improvement
Error-free deliveries
Inventory accuracy
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